We're Here to Help

Our Policy

Warranty Policy

  • 1 Year Warranty

  • 2 Years Warranty

  • 5 Years Warranty

  • 5 Year Warranty

  • 3 Years Warranty

  • 10 Years Warranty

Returns & Cancellation Policy

If your goods are incorrect, faulty, or damaged on transit we will either exchange the product or issue a full refund within 14 days of your delivery.

If you are unhappy with your purchase for any other reason, or change your mind, and notify us within 7 working days of delivery, we will offer you a choice of either exchange to another product. If you are required to cancel the order courier charges will be deducted from the refund amount.

You need to ensure that all reasonable care is taken of the goods whilst in your possession, and where possible original wrappings must be retained and used for collection.

Once we have received goods and have been collected and returned in good condition, we will issue the relevant refund.


All orders are payable in full before delivery.

We accept all major credit cards/debit cards VISA, MasterCard and Rupay

You confirm that the credit or debit that is being used is yours.

All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.


The information on this website is intended to provide general information about the brands of Sleep and snooze (hereinafter referred to as the "Company") and the products and services it provides.

The company is committed to ensuring the accuracy and timeliness of the information contained on this website, but will not make any express or implied guarantees or representations regarding the accuracy, timeliness, and suitability of the information for a particular purpose.

The company does not assume any express or implied warranties, including but not limited to implied warranties such as commercial or suitability for specific purposes, to the maximum extent permitted by the current law. The company does not guarantee that the services provided by this website, hyperlinks, and mini-sites of this website, and any data, software, and other resources downloaded from this website will not be uninterrupted, error-free, free of computer viruses or damaged parts. The company will not compensate for any loss caused by this website, hyperlinks and mini-sites of this website, and its data.

Privacy statement

This website respects your personal privacy when collecting, storing and transmitting your personal information. If you want to obtain any information about our company, you may have to register your personal information first. This website will record the name, telephone number, title, company name and personal email address of the person requesting the information for the purpose of providing the company's information. If you fail to provide personal information, the company may not process it. If you want to change, update or delete your registered personal information, please email your request to [email protected].

Copyright Notice

The content contained in this website, including but not limited to all text, drawings, drawings, diagrams, pictures, photos, trademarks or other materials are subject to copyright restrictions owned by the company or its content suppliers. Without the company's prior written consent, the content and any part of this website shall not be copied, reproduced, modified, adapted, distributed, transmitted, downloaded or stored. However, if the user has obtained the prior written consent of this website for private or non-commercial internal use, and downloads this copyright notice at the same time, the content or any other part contained in this website can be downloaded.

© 2024 Sleep Innovations Private Limited. All Rights Reserved. | Terms & Conditions